I'M
SCOTT SMITH.
Seeking a Senior Level Business Development Position with a Team Focused on Growth in the Grand Rapids, Michigan Area.
Thank you for visiting my site! I appreciate you taking the time to learn more about me, my background, and what I can bring to your organization.
It is hard to believe that my sales career now spans over two decades. While I have learned a lot about the sales process, how to grow a company's profitability, and meeting the needs of my customers, one thing has remained constant...
I love sales.
I love turning a prospect into a loyal customer.
I love turning problems into solutions.
I love making my company more profitable.
I believe a successful sales career consists of three primary components:
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Honest communication
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Hard work
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Unwavering perseverance
If there is a goal to be met, I will hit it. Why? Simply put - my work ethic and discipline are second to none.
I am enthusiastic and ready for the next chapter of my career. Let’s talk about your sales goals and how I can help!
Looking forward to hearing from you.
Sales Professional
Weekend Warrior Athlete
Full-Time Dad
Music Lover
Part-Time Baseball Coach
Amateur Grill Master
ABOUT ME
PROFESSIONAL SUMMARY
Experienced, results-oriented account executive and relationship builder that consistently exceeds sales quotas and business objectives. Quickly builds rapport and trust with customers across the organizational spectrum. Excellent communication skills, focused and disciplined, committed to providing the highest level of service. Solid, independent and top 10% proven performer uniquely skilled at combining active listening and consultative sales methodology to provide an outstanding customer experience.
EXPERIENCE
July 2023- Present
October 2019- July 2020
Harman - A Samsung Company
Grand Rapids, MI
Professional Audio/Video Equipment Manufacturer
National Business Development Manager
Senior level sales position within the Harman Professional Solutions division. Primary objective is to proactively prospect, identify and engage new AV integrators and end users within the Hospitality and Casino markets. Responsible for creating and delivering sales presentations to all new prospects within defined sales territory.
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Harman/JBL representative with National territory with primary focus on Las Vegas, Hawaii and Los Angeles.
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Within 2 months of hire date, established profitable partnerships with two new Casinos and three new AV integrators.
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Exceeded sales targets and achieved sales bonus for Q3 2023.
August 2021 - July 2023
CS Erickson
Grand Rapids, MI
Professional Audio/Video Integrator
Senior Technology Consultant
New Business Development
Senior level New Business Development position with the CS Erickson Technology/Pro AV division. Primary responsibility is to identify and engage new prospects within Corporate, Medical, and Retail verticals. Responsible for creating, building, and maintaining profitable relationships with direct end-user customers. Mentor to new sales representatives to ensure ramp up success while establishing new and growing metrics and KPIs for entire AV sales team.
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Top performing sales representative establishing new company record with $2.5M in sales 2022.
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Forecasted to exceed over $3M in sales for 2023, surpassing previous company record.
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Company representative for top grossing accounts including Spectrum Health, Amway, Gerald R Ford Airport, Steelcase, Acrisure, and SpartanNash.
February 2018 - October 2019
Contacta, Inc.
Holland, MI
National Business Development Manager
Senior level sales position with primary objective to increase company revenue, identify new business partnerships, grow existing dealer network and penetrate new markets. Leader of the Contacta sales team and company representative for all external sales presentations and product trainings. Responsible for creating, building and maintaining profitable business relationships with direct customers, integrators and advocates.
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Created new Sales and Marketing plan for remainder of 2018 resulting in a 17% increase in revenue and record sales for the company.
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Generated several new high-profile opportunities for local dealers including Chase Bank, NASA Kennedy Space Center, Walmart, Morgan’s Wonderland, AT&T and the Museum at the Statue of Liberty.
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Company representative at all industry tradeshows including ISE-Amsterdam, InfoComm, Hearing Loss Association of American and the American Academy of Audiology.
Assistive Listening Device Manufacturer
January 2017 - February 2018
Promotion Technology Group
Wixom, MI
National Business Development Manager
New business development and strategic account management of existing client base and for large enterprise accounts throughout the United States. Identify, develop and maintain strong customer relationships at multiple levels within the account, including C-level executives. Collaborate with the engineering and marketing teams to provide custom AV solutions and gain new business.
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Within 6 months of hire date, introduced new products and services into our 3 largest national accounts resulting in an additional $460,000 in revenue for Q3 2017.
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Company representative for our top grossing accounts including Target Corporation, Kohls, Best Buy, Fidelity Investment Centers, Structure Tone Inc, Ascena Retail Group and MidiCi Restaurant Partners
Professional Audio/Video Equipment Distributor
June 2009 - January 2017
Mood Media Corporation
Grand Rapids, MI
Key Account Manager
Responsible for a five-state territory (MI, OH, IN, IL, PA) covering more than 70 of the top revenue generating, strategic accounts for the corporation. Verticals include a variety of retailers, restaurants, financial, healthcare, insurance and hospitality. Proactively deliver product and service solutions by creating sales proposals and presentations, leading contract negotiations, facilitating customer interaction and providing overall account management to ensure long term, profitable customer relationships.
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Recognized by corporate leadership as a Top 10% Producer in Account Management and consistently promoted since initial hire in 2009. Broad responsibility in this position for more than 2,600 client locations representing more than $300,000 recurring monthly revenue.
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Collaboratively worked with inside direct sales team to achieve 25% increase of product per targeted customer while improving client retention 3% annually.
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Strengthened customer relationships by initiating new approaches and developing new practices later adopted by the company (Pandora for Business White Glove service) resulting in increased customer sales and satisfaction. Planned, analyzed and utilized key business metrics to guide business performance, which enabled territory growth, and contribution toward corporate financial objectives.
Leading Provider of Background Music, Messaging, Digital Signage, and Professional AV Systems
June 2005 - June 2009
CUSO Corporation
Grand Rapids, MI
Account Executive
Responsibilities included prospecting, solicitation, sales presentations, contract negotiations (both client and vendor) and training of Credit Union employees.
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Grew the territory by 20% and landed 12 key accounts, which expanded program offerings.
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Achieved 5-year contract commitments and developed key relationships with Credit Union employees by providing initial product training and on-going product support.
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Created and orchestrated presentations to the CEO and Board of Directors.
Insurance & Risk Management Provider for Credit Unions
May 2000 - June 2005
CoreVision Group - InnerWorkings
Grand Rapids, MI
Account Executive
Full responsibility to recognize, solicit and establish new business relationships through cold-calling and referral-based selling to purchasing agents and marketing managers.
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Initiated territory development resulting in successful acquisition of new accounts which grew the business 15% within 5 years contributing to record sales, profit and business results for the company.
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Utilized sales and project management strategies to ensure projects were delivered on time and within budget.
Print, Marketing, and Promotional Products Distributor
